In this talk, I will share insights from my extensive work in documenting two underrepresented languages, Tulu and Arebhashe, and the living culture of Tulunadu. Both languages are deeply rooted in the rich traditions of Karnataka, India, yet they face challenges of recognition and preservation. Through collaborative efforts, we have undertaken several projects to safeguard their linguistic and cultural heritage. This session will inspire participants to consider the importance of documenting endangered languages and cultures and the methods required to achieve impactful results.

Documentation often gets a bad reputation, seen as dry, mechanical, and difficult to navigate. But what if we could make it engaging, intuitive, and even enjoyable? We'll explore how techniques from storytelling and improvisational theater can transform documentation from a mere set of instructions into a compelling user experience. By borrowing from these creative disciplines, we can craft documentation that guides users naturally, anticipates their needs, and adapts dynamically to real-world use. This talk is designed to inspire, educate, and provide actionable techniques that attendees can immediately apply to their documentation projects.

In modern software development, documentation isn’t a static afterthought—it’s a dynamic asset that evolves with your application. This talk explores strategies for creating documentation that remains relevant, clear, and continuously updated as your app grows. Learn how to integrate your documentation workflow seamlessly with your development process, ensuring that every new feature, update, or bug fix is reflected in your docs.

This presentation intends to share the success story of WritersOnDemand, the flagship program of the Lead Together User Assistance Forum at SAP Labs India, Bengaluru, and how it has transformed the way we meet content needs across teams. Quite often, in fast-paced and dynamic environments, product teams struggle with urgent documentation needs, whether it’s a new product launch, documentation of a complex feature, addressing gaps in existing documentation, or a one-off case when the team has ruled out the need for a full-time writer.

Static documentation often fails to engage users or convey complex information effectively. MDX (Markdown + JSX) offers a solution by combining the simplicity of Markdown with the power of React components, enabling the creation of interactive and dynamic documentation. This talk will explore the benefits of adopting MDX, demonstrate how to integrate interactive elements seamlessly, and provide best practices to enhance user experience. This session delves into the transformative potential of MDX in technical documentation. Participants will explore how MDX allows for the seamless integration of interactive elements, such as live code snippets, interactive demos, and dynamic visualizations, directly within documentation. This fusion not only enhances user engagement but also facilitates a deeper understanding of complex concepts by allowing readers to interact with the content in real-time.

Maintaining high-quality documentation is essential for any open-source project, but keeping it accurate, up-to-date, and efficient can be challenging. In this session, I will share insights from revamping the documentation for Prompty.ai, an open-source project, and how we leveraged GitHub Copilot to streamline the process. I’ll walk through practical ways AI-assisted documentation improved accuracy, accelerated content creation, and helped us prepare for Version 2 of our docs. Whether you're a developer, technical writer, or open-source contributor, this talk will provide actionable strategies for integrating AI into your documentation workflow.

Traditional API documentation often lacks usability, frustrating developers with static, hard-to-navigate references. The shift toward interactive and executable API documentation enhances developer experience by allowing real-time testing, dynamic code examples, and integrated sandboxes.

Why is PDF accessibility still such a headache? Isn’t there a standard we can all follow? This session tackles that very frustration starting with PDF/UA, the ISO 14289 standard for accessible PDFs and walks you through the practical steps of creating accessible documents. We’ll explore real-world workflows: how you produce PDFs from MS Office, LibreOffice, or HTML, and why accessibility must start at the source document. You’ll learn how to make source files accessible, perform basic validations, and properly export to PDF (never print to PDF!). Then, we’ll dig into checking and fixing accessibility using Adobe Acrobat DC and the free PDF Accessibility Checker (PAC 2024). We’ll also highlight what can’t be auto-fixed — such as logical reading order and color contrast and why manual review still matters. The session concludes with a curated list of free and open-source tools, plus practical exercises inspired by workshops from NORDIC TechKomm 2017 and tcworld India 2020: https://radinamatic.github.io/NORDIC-TechKomm-2017/ https://radinamatic.github.io/tcworld-india-2020/

Let’s face it—documentation has a reputation for being dry and overlooked. But what if it could be a powerful tool that enhances user experience, drives adoption, and builds strong communities? In this talk, we’ll explore innovative ways to make documentation engaging, interactive, and indispensable. From leveraging storytelling techniques to integrating cutting-edge tools, you’ll learn how to turn your docs into a game-changer that users actually want to read!

This will be a detailed guide on how to train and master prompting and having conversations with AI that are productive and help you utilize Language Learning Models in your documentation. Prompt Engineering is not just about giving AI instructions it's about context, roles, communication, and desired solutions. This session will aim to help everyone who attends to harness the power of Language Learning Models to assist them to perform exceptionally well in writing their documents and technical writing.

Good documentation is tasty to consume, but not particularly fun to write as it often requires time and effort away from actual code. However, the explosion and recently ubiquitous of Generative ai tools unleashes unlimited capability as a background assistant to developers in helping them automatically generate initial documentation to their code. In this talk we will explore how Generative AI in studio code can be the secret ingredient for producing high-quality documentation quickly.

In this session, we'll explore the often-overlooked art of storytelling with logs, using Google Cloud Logging as our canvas. Discover how Cloud Logging transcends its role as a data repository, becoming a powerful tool for crafting compelling narratives that empower both users and developers to troubleshoot effectively. Join us for a practical, hands-on exploration of Cloud Logging. Using a real-world example we'll demonstrate how to sift through log data, extract actionable insights, and weave those findings into clear, concise, and user-friendly documentation. Learn how to transform raw logs into compelling stories that illuminate the root cause of issues and guide users towards swift resolution.

In this session, you'll learn how to excel in technology by combining three key skills: software development, design, and community advocacy. We'll explore how being a great coder and a thoughtful designer can help you create better products, and how leading tech communities opens up amazing opportunities. You'll hear real-life examples and practical tips on balancing technical work with leadership and community building, so you can grow your career and make a positive impact in the tech world.

As a software developer, testing is an integral part of your workflow. Good test documentation doesn't just record what happened—it enables you to lead development efforts more effectively and build more reliable software. In this comprehensive talk, we'll explore: Test documentation across different testing levels: Unit test documentation, Integration test documentation, Component test documentation, End-to-end test documentation and Best practices for creating living documentations with version control

In this talk, I’ll share my journey of how initiating a data documentation culture with AIESEC transformed my personal and professional life from feeling lost to becoming focused, systematic, and productive. I’ll explore how personal habits around documentation evolved into team-wide practices that improved collaboration and clarity in my work with AIESEC and other organizations. This session will inspire you to document intentionally not just for others, but as a powerful tool for your own growth and alignment.

As AI transforms how we build, write, and interact with technology, documentation must evolve too. This session will take you on a deep, engaging journey through the future of documentation, blending AI, knowledge-based systems, autonomous agents, and human-centered design.

Scaling Documentation for a Global Audience: Beyond Translation to True Accessibility Creating documentation that resonates worldwide takes more than just translation—it requires localization, cultural adaptation, and accessibility. This session dives into best practices for crafting inclusive, multilingual documentation that speaks to diverse audiences. Learn how to optimize content for different regions, languages, and abilities, ensuring your documentation is clear, accessible, and effective for everyone.

Every year, we adopt the latest AI tools, platforms, and frameworks. But how much of that technology do we actually own? How much do we build ourselves? In this session, we explore how our tech ecosystem has become a stage for ‘Tech Karaoke’—where we sing along to imported innovations instead of composing our own. More importantly, we’ll discuss how documentation, collaboration, and sustainability play a critical role in breaking this cycle.